Your experience
What have you personally led or delivered in forecasting, capacity, scheduling, intraday, workforce data or contact-centre leadership? Describe your role in the change and the results.
Candidates
What would make your next move worthwhile?
Your experience leading people through contact-centre change can matter to another team. CCT starts with what you have led, what you want next and where you would consider working. You can explore a move now or stay connected for the future.
Candidate principle
A conversation about your direction.
Tell us what you want your next role to offer. Joining the network does not mean there is a current vacancy or that your profile will be sent to an employer. We ask for your permission before making an introduction.
Your next role
Which roles or organizations would be your strongest choices, and why? Tell us what you want to build, lead or learn next.
Your preferred locations
Where would you consider working? Share up to three locations and your preferences for onsite, hybrid or remote work. CCT’s current focus is Ontario and Texas.
Your team may need help too
If you are also building a team, we can discuss its people needs separately from your career plans. You choose which conversation to have first. Discuss my team →
Your experience is more valuable when the context fits.
CCT Network
Stay connected before you need to move.
You do not need to be actively looking. Tell Michael what a relevant opportunity would look like and how you prefer to stay in touch.
Join the CCT Network