About US

Established in 1998, CCIT Staffing Services became Call Center Teams in September 2010, to better reflect our sourcing and team-building capabilities. As a Contact Centre resource, we provide Workforce and IT executives with options and alternatives for sourcing organizational constraints that impact sales, service and support.

Our areas of expertise are profiling and sourcing traditional and remote Workforce Professionals.  Our contact centre, recruitment and remote workforce knowledge makes us uniquely positioned to provide our clients with the expertise to transition your traditional workforce to at home workforce.

Our contact centre clients utilize us to source extraordinary people by helping to identify what replacement, displacement and transformation technologies will improve sales and service. Our core mission has always been to nominate the best in the business. Over the years, we have developed an extensive sourcing network to support clients who are now transitioning from a traditional workforce to a remote workforce.

Does your organization have real estate, commuting, service level performance or retention issues?

  • Are you considering transitioning a percentage of your traditional workforce team to at home workforce team this year?
  • Have you sourced a partner to profile and source talent for your remote team?
  • Have you sourced remote and collaboration technology for your team?
  • Have you sourced an online training and testing partner?
  • What are your realities, requirements and constraints that prevent you from transitioning to an at home workforce this year?

We believe partner-to-partner interactions are the most effective and innovative way to structure your business growth. You can transition your traditional workforce to a remote workforce in an efficient and effective manner if you profile and source the right people. You can retain an at-home workforce for two or three times longer than a traditional workforce. That simple statistic alone should make you do a little research, and call us.

Phone: 416-450-1679
Email: info@callcenterteams.com
Website:  www.workforceanalyst.com